> ## Documentation Index
> Fetch the complete documentation index at: https://botpress-pb-update-api.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Introduction to Botpress Desk

Botpress Desk is a **customer experience workspace for human-AI teams**. It combines a familiar interface with powerful AI-assisted tools, like:

* Suggested answers to customer messages
* Two-way translation
* Copilot that refers to your knowledge bases
* AI insights and knowledge gap reports

<Card title="Try Botpress Desk" href="https://botpress.com/contact-us?ref=docs" cta="Contact our sales team to try Desk">
  Botpress Desk is currently available upon request for <Badge size="sm" stroke color="green">Team</Badge>, <Badge size="sm" stroke color="purple">Managed</Badge>, and <Badge size="sm" stroke>Enterprise</Badge> customers.
</Card>

<Card title="Read the Botpress Desk docs" href="https://desk.support.channel/" cta="Get started with the Botpress Desk documentation" />

## What makes Botpress Desk different?

Botpress Desk is a support workspace built for how real support teams operate: fast triage, clear context, and human oversight that stays part of the workflow. AI helps where it's reliable, and routes to an agent when judgment matters.

## Integrations

Botpress Desk is designed for gradual adoption. We'll help you import your existing customers and data from your existing support solution, like Intercom or Zendesk.

Then, all your customer interactions sync when you take actions on either platform, so there's no risk.